Privacy Policy
Last updated: October 28, 2026
This Privacy Policy describes how ELOVYNI ("we", "us") collects, uses and shares your personal information when you visit or buy from our store.
Information we collect
- Order information: name, shipping and billing address, email, phone number, and order details. Payment details are processed by our payment providers; we do not store full card numbers.
- Device and usage information: browser, IP address, pages viewed and how you interact with the site, collected through cookies and similar technologies.
- Communications: messages you send us through our contact form or email.
How we use it
- To process, ship and support your orders, including sending order and shipping emails.
- To prevent fraud and keep our store secure.
- To improve our store and, if you opt in, to send marketing emails (you can unsubscribe at any time).
Sharing
We share information only with service providers that help us run the store — such as Shopify (our e-commerce platform), payment processors, our fulfillment partner and shipping carriers — and when required by law. We do not sell your personal information.
Your rights
Depending on where you live (for example, California), you may have the right to access, correct, delete or opt out of certain uses of your personal information. To make a request, contact us. You can also visit Your Privacy Choices.
Children
Our store is intended for adults. We do not knowingly collect personal information from children under 13. Photos you place in your frame stay with you — we never receive them.
Retention
We keep order information as long as needed for our records and legal obligations, unless you ask us to delete it where the law allows.
Contact
Questions about this policy? Contact us.